Privacy Policy

Last Updated: January 1, 2026
Effective Date: January 1, 2026

AXCENT SOURCE LLC (hereinafter referred to as we, us, our, or the Company) operates the website located at https://www.axcsource.mom (hereinafter the Site). This Privacy Policy explains how we collect, use, disclose, safeguard, and otherwise process your personal information when you access or use our Site, communicate with us, or engage our professional computer systems design services.

The Site was developed and is maintained by Axc Source, our internal development team committed to ensuring the highest standards of data protection and privacy through robust platform engineering practices.

By accessing our Site or engaging our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Site and services immediately.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Site, fill out contact forms, request consultations, subscribe to communications, or engage our services, we may collect the following categories of personal information:

• Identity Data: Full name, job title, department, and employer name or organization affiliation.
• Contact Data: Email address, telephone number, mailing address, and business address.
• Professional Data: Industry sector, company size, role responsibilities, technology stack information, and project requirements.
• Communication Data: Messages, notes, and correspondence sent to us via email, contact forms, phone calls, or any other communication channel.
• Service Data: Project specifications, technical requirements, system architecture details, infrastructure data, and other information necessary to deliver computer systems design services.
• Contractual Data: Agreements, statements of work, billing records, purchase orders, and service Level agreements.

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity through cookies, web server logs, and similar technologies. This includes:

• Device Information: Browser type and version, operating system, device type, screen resolution, and hardware model identifier.
• Network Information: Internet Protocol (IP) address, Internet Service Provider (ISP), referring and exit pages, and network connection type.
• Usage Information: Pages visited, time spent on pages, click patterns, navigation paths, search queries, scroll depth, and feature interactions.
• Location Information: Approximate geographic location derived from IP address, including country, region, city, and time zone.
• Cookie Data: Session identifiers, preference settings, analytics tokens, and similar tracking mechanisms as detailed in Section 6.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Analytics providers such as Google Analytics for aggregated site performance data.
• Business partners and referring organizations who direct you to our services.
• Publicly available sources such as professional networking platforms, corporate filings, and industry directories.
• Service providers who assist with payment processing, identity verification, and fraud prevention.

2. How We Use Your Information

We process your personal information for the following lawful purposes:

2.1 Service Delivery

• Providing computer systems design, consulting, and engineering services as contracted.
• Communicating project updates, deliverables, timelines, and technical documentation.
• Processing service requests, change orders, and technical support inquiries.
• Managing client accounts, project workspaces, and service agreements.

2.2 Communication

• Responding to your inquiries, questions, and requests submitted through our Site or other channels.
• Sending service announcements, maintenance notifications, and security advisories.
• Providing information about new services, features, or resources relevant to your interests (with your consent where required).

2.3 Improvement and Analytics

• Analyzing Site usage patterns to improve user experience, content relevance, and navigation design.
• Monitoring Site performance, identifying technical issues, and optimizing load times.
• Conducting internal research and statistical analysis to enhance service offerings.
• Tracking conversion metrics to measure the effectiveness of our content and outreach.

2.4 Security and Compliance

• Detecting, preventing, and investigating fraud, unauthorized access, and other malicious activities.
• Enforcing our Terms of Service, contracts, and other agreements.
• Complying with applicable laws, regulations, legal processes, and governmental requests.
• Protecting the rights, property, and safety of our Company, our clients, and the public.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds depending on the context and jurisdiction:

• Contractual Necessity: Processing required to perform our obligations under a contract or to take steps at your request prior to entering a contract.
• Legitimate Interests: Processing necessary for our legitimate business interests, provided those interests are not overridden by your data protection rights. Our legitimate interests include service improvement, fraud prevention, and direct marketing.
• Legal Obligation: Processing necessary to comply with a legal obligation to which we are subject.
• Consent: Where you have given clear consent for us to process your personal information for a specific purpose. You may withdraw consent at any time.

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including cloud hosting providers, email delivery services, analytics platforms, payment processors, and customer relationship management tools. These providers are contractually obligated to use your information solely for the purposes of providing services to us and are required to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, financing, reorganization, bankruptcy, dissolution, or other corporate transaction involving all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such transaction and the choices you may have regarding your information.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent or at your direction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, contractual, accounting, or reporting requirements. Specific retention periods depend on the nature of the information and the context of the processing:

• Contact and Communication Records: Retained for the duration of our business relationship plus up to six years following the last interaction for legal and audit purposes.
• Service and Project Records: Retained for the duration of the service engagement plus up to seven years for contractual, warranty, and regulatory purposes.
• Website analytics data: Aggregated and anonymized after 26 months. Raw data is retained for no more than 26 months.
• Technical logs and security data: Retained for up to twelve months for security monitoring and incident investigation.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention policies and applicable law.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for Site functionality, security, and accessibility. These cannot be disabled without impairing core features.
• Performance and Analytics Cookies: Collect aggregated information about how visitors use our Site to improve performance and user experience.
• Functional Cookies: Remember your preferences, settings, and previous interactions to provide a personalized experience.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a before cookies are set. Please note that disabling cookies may affect the functionality of certain parts of our Site. For analytics cookies used by third parties such as Google Analytics, you may opt out by installing the Google Analytics Opt-out Browser Add-on.

7. Data Security

We implement and maintain appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of data in transit using TLS 1.2 or higher and encryption of sensitive data at rest using AES-256.
• Access controls based on the principle of least privilege with role-based permissions and multi-factor authentication.
• Regular security assessments, vulnerability scans, and penetration testing conducted by qualified professionals.
• Personnel training on data protection, security awareness, and incident response procedures.
• Incident response plans with defined containment, eradication, recovery, and notification procedures.
• Backup systems with redundancy and tested recovery procedures to ensure business continuity.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any security incident in accordance with applicable law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right of Access: The right to request confirmation of whether we process your personal information and to obtain a copy of that information.
• Right of Rectification: The right to request correction of inaccurate personal information and completion of incomplete information.
• Right of Erasure: The right to request deletion of your personal information under certain circumstances.
• Right to Restrict Processing: The right to request limitation of processing in specific situations.
• Right to Data Portability: The right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Object: The right to object to processing based on legitimate interests, including profiling and direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request within the timeframe required by applicable law, typically within 30 days for requests made under U.S. state privacy laws or 30 days for requests made under GDPR. We may request verification of your identity before processing your request to protect your information from unauthorized access.

9. International Data Transfers

Our primary operations and data storage are located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our databases are operated. The data protection laws of the United States may differ from those of your jurisdiction.

Where we transfer personal information outside of your jurisdiction, we take appropriate steps to ensure that your personal information receives an adequate level of protection through the use of standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company: AXCENT SOURCE LLC
• Address: 782 S River Rd, St George, UT 84790-5716, United States
• Email: guide@axcsource.mom
• Phone: +1 (279) 259-0589
• Website: https://www.axcsource.mom

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the Last Updated date at the top of this policy and, where appropriate, provide additional notice through our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Children Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to promptly delete such information. If you believe we may have collected information from a child under 16, please contact us immediately.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include the right to know what personal information is collected, the right to know whether personal information is sold or disclosed and to whom, the right to say no to the sale of personal information, the right to access your personal information, the right to equal service and price even if you exercise your privacy rights, and the right to request deletion of your personal information, subject to certain exceptions.

AXCENT SOURCE LLC does not sell personal information as defined under the CCPA. If you are a California resident and wish to exercise your rights, please contact us using the information in Section 10.

14. Nevada Privacy Rights

If you are a Nevada resident, you have the right to opt out of the sale of certain covered information under Nevada law. As of the effective date of this policy, we do not sell your covered information as defined under Nevada law. If our practices change, we will update this policy and provide you with opt-out instructions. To submit an opt-out request, please contact us at guide@axcsource.mom.

15. Virginia, Colorado, Connecticut, and Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other U.S. states with comprehensive privacy laws may have similar rights to those described in Section 8. These may include the right to confirm processing, right to access, right to correction, right to deletion, right to data portability, and right to opt out of targeted advertising, sale of personal data, or profiling in further decisions that produce legal or similarly significant effects. To exercise these rights, please contact us using the information provided above.

16. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts located in Washington County, Utah.